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Rapid Access Counselling

What can I expect from this service?

Rapid Access Counselling is all about having the right conversation at the right time. The single session counselling program supports individuals, couples, and families with a 75-minute counselling appointment, often available within the week so you can get the support you need when you need it! Whether a current crisis, or an ongoing challenge support is available through our goal-based and solution-focused approach to counselling. While the model is “single session” clients are welcome to book with us anytime they need support.

Is this service for me?

This service is available for all including, children, youth and adults across the province.

Rapid Access Counselling | Kindred Programs

How do I access this service?

Rapid Access Counselling can be accessed in-person, online, and by phone. With no wait list, and multiple daytime and evening appointments available from Monday to Friday, you can typically book a 75-minute appointment within three business days.

Book Online
To book an appointment online, visit www.CommunityConnectYYC.ca/kindred. Online booking is accessible from anywhere in the province and can be done at any time, night or day.

Book by Phone
To book an appointment by phone from Monday to Friday during office hours contact our Family Engagement and Resource Team at 403.233.2360 or if you’re outside of Calgary, call us toll-free at 1.877.244.2360.

Do I have to pay for this service?

Rapid Access Counselling works on an affordable fee model where clients set a session fee that is comfortable and manageable for them. Counselling is free for families, children under 18, and caregivers of children under 18. This is made possible by a partnership with Family Resource Networks (FRN) Alberta.

I want to find out more about this service

For more information contact our Family Engagement and Resource Coordination Team at 403.233.2360 in Calgary or toll-free from anywhere in Alberta, at 1.877.244.2360.

If your situation is urgent, or you feel at risk, please contact the Distress Centre at 403.266.4357 or proceed to the nearest emergency room.

Never Too Late | Kindred Programs

Never Too Late

* This program is no longer being offered *

Moving forward, Kindred will have two key areas of focus. The first is to provide accessible, coordinated mental health services. Our second area of focus is more preventative, supporting the development of strong and nurturing relationships between children and their caregivers. This year, we sought to more rigorously evaluate our services for alignment with our strategy and community need. This means that we said goodbye to four Kindred programs in 2024, including Never Too Late. With the exiting of GED in Canada, Alberta now offers the Canadian Adult Education Credential (CAEC). While it’s sad to see long-term programs like Never Too Late come to an end, we remain proud of the impact of these programs and confident that consolidating our portfolio will better serve our clients. For those seeking support or to learn more about CAEC, please visit: https://www.alberta.ca/canadian-adult-education-credential.