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Accessible, Coordinated Mental Health ServicesRapid Access Counselling
What can I expect from this service?
Rapid Access Counselling is all about having the right conversation at the right time. The single session counselling program supports individuals, couples, and families with a 75-minute counselling appointment, often available within the week so individuals and families can get the support they need when they need it. Whether a current crisis or an ongoing challenge, support is available through our goal-based and solution-focused approach to counselling. While the model is “single session,” community members are welcome to book with us anytime they need support.
Is this service for me?
This service is available for all, including children, youth and adults across the province.
How do I access this service?
Rapid Access Counselling can be accessed in-person, online, and by phone. With no wait list, and multiple daytime and evening appointments available from Monday to Friday, it’s typical to be able to book a 75-minute appointment within three business days.
Book Online
To book an appointment online, visit www.CommunityConnectYYC.ca/kindred. Online booking is accessible from anywhere in the province and can be done at any time, night or day.
Book by Phone
To book an appointment by phone from Monday to Friday during office hours contact our Family Engagement and Resource Team at 403.233.2360 or if you’re outside of Calgary, call us toll-free at 1.877.244.2360.
Do I have to pay for this service?
Rapid Access Counselling works on an affordable fee model where clients set a session fee that is comfortable and manageable for them. Counselling is free for families, children under 18, and caregivers of children under 18. This is made possible by a partnership with Family Resource Networks (FRN) Alberta.
I want to find out more about this service
For more information, contact our Family Engagement and Resource Coordination Team at 403.233.2360 in Calgary or toll-free from anywhere in Alberta, at 1.877.244.2360 or at intake@kindred.ca.
If your situation is urgent, or you feel at risk, please contact the Distress Centre at 403.266.4357 or proceed to the nearest emergency room.
Community Connect YYC
What can I expect from this service?
Is this service for me?
This service is available for everyone, including youth, individuals, couples or families in the Calgary area.How do I access this service?
Visit www.CommunityConnectYYC.ca. Select and book your session. You will be asked to provide brief information and choose the counselling time that fits your schedule.Do I have to pay for this service?
Some resources are offered at no cost, some on a sliding scale basis, and others with a model that allows you to choose your own session fee — your finances will never get in the way. For more on specific fee models, please review the service description or speak to the provider with whom you book.I want to find out more about this service
For more information on CCYYC, contact our Family Engagement and Resource Coordination Team at 403.233.2360 in Calgary or toll-free from anywhere in Alberta at 1.877.244.2360 or at intake@kindred.ca. If your situation is urgent, or you feel at risk, please contact the Distress Centre at 403.266.4357 or proceed to the nearest emergency room.Refugee & Immigrant Counselling in Schools (RICS)
What can I expect from this service?
Refugee and immigrant students can access services through self-referral, caregivers/parents, a teacher, or other school staff. A single session is offered that is supportive and change-focused and helps with a current stressor or ongoing struggle. If the student and the Counsellor decide that ongoing therapy might be a fit, they will continue to meet together regularly for up to 12 sessions.
Is this service for me?
Refugee & Immigrant Counselling in Schools (RICS) is offered in partnership with the Calgary Board of Education (CBE) to provide mental health counselling to students in grades 7-12. Located on-site at multiple CBE schools in Calgary, refugee and immigrant students have timely and simple access to both single-session and longer term trauma-informed counselling.
How do I access this service?
If the RICS program is available in your school, contact the school and self-refer or talk to the school’s administration. Sessions will be available on-site every week for quick and seamless access into service.
Do I have to pay for this service?
This free service is provided by Counsellors in the school, in partnership between Kindred and the CBE.
I want to find out more about this service
For more information about Refugee & Immigrant Counselling in Schools, call Norma Herrera at 403.615.0728 or norma.herrera@kindred.ca.